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How an Independent Freight Forwarder Increased Efficiency by 200% with GoFreight

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    200% Increase in shipment handling efficiency

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    Professional Brand identity established

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    Real-Time P&L visibility per shipment

Discover how an independent freight forwarder increased efficiency by 200% with GoFreight.

Rebecca Zhang, CEO of TG Cargo Inc., transformed her independent freight forwarding business from spreadsheets to a professional, efficient operation using GoFreight. After years in corporate logistics, Rebecca knew she needed software that was both powerful and affordable for a small business owner. GoFreight's all-in-one platform delivered a 200% increase in shipment handling efficiency while establishing a professional brand identity that sets TG Cargo apart.

 

About TG Cargo Inc.

 

Company TG Cargo Inc.
Industry Independent Freight Forwarding
Company Size Solo entrepreneur / Small business owner
Representative Rebecca Zhang, CEO
Previous System Spreadsheets
GoFreight Products FMS (Full Platform)

 

The Journey for the Perfect Freight Management Solution

 

Rebecca Zhang had always dreamt of starting her own business, and after years spent working in a corporate environment as a logistics manager, she finally took the plunge! TG Cargo Inc. was born—Rebecca's company had a dream to revolutionize the world of freight forwarding services. As a small business owner, Rebecca knew she needed a software logistics system to help her improve her overall efficiency in operations, communication, and more! When running any company, the smallest time saved can make a huge difference.

"I've seen many freight forwarding software and GoFreight is my first choice because it's a perfect package that has all I need. I can easily monitor my business status with the dashboard, and the well-designed interface and documents helped me establish a great brand identity."

— Rebecca Zhang, CEO of TG Cargo Inc.

 

 

Budget Constraints

As a solo entrepreneur, Rebecca needed powerful software that wouldn't break the bank. Many enterprise systems were either too expensive or required costly add-ons for basic features.

 

 

Complexity Overload

Many freight management systems were either too complex to learn or over budget. Rebecca experimented with various solutions but found them impractical for her business needs.

 

 

Professional Brand Identity

As an independent forwarder competing with established companies, Rebecca needed professional-looking documents and customer-facing materials to build credibility.

 

 

All-in-One Solution Needed

Rebecca needed a complete package—shipment management, accounting, customer portal, and professional documents—without juggling multiple tools or paying for individual modules.

 

 

The Perfect Package for Independent Forwarders

 

After some research online, Rebecca stumbled upon GoFreight—an innovative logistic software company that promised easy usability and plenty of shipment management features. Rebecca decided to try it, so she contacted GoFreight for a demo. She couldn't believe how efficient things became after implementing GoFreight into her business operations.

 

Feature Benefit Impact
Easy-to-Use Dashboard View all information at a glance to determine profits, shipment status, and business health instantly Easy-to-monitor business status with clear visibility
Integrated Accounting Overview of profit and loss for each transaction, with no additional fees for accounting module Clear P&L per deal, quick payment processing
Professional Documents Well-designed interface and customer-facing documents that establish professional brand identity Established great brand identity competing with larger firms
Time-Saving Automation Whether exporting thousands of PDFs or tracking real-time locations, streamlined daily tasks 200% increase in shipment handling efficiency
All-in-One Platform Complete and comprehensive modules with no additional fees for individual features Perfect package with everything needed at affordable price

 

The Results: Thriving as an Independent Forwarder

 

Since then, TG Cargo Inc. has been thriving with the help of GoFreight! The software enabled Rebecca to deliver excellent customer service while increasing productivity and saving time and money. Rebecca was impressed and indicated that GoFreight had improved the industry's operation level.

 

Metric Before GoFreight After GoFreight Improvement
Shipment Handling Efficiency Manual spreadsheet tracking Automated system 200% increase
Brand Identity Basic documents Professional materials Established credibility
Financial Visibility Manual calculations Real-time P&L per deal Instant clarity
Business Monitoring Fragmented data Unified dashboard At-a-glance status

 

 Operational Excellence

 

  • •200% increase in shipment handling efficiency
  • •Streamlined daily tasks from PDF exports to real-time tracking
  • •Time-sensitive reminder system for critical deadlines
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 Financial Clarity

 

  • •Real-time profit and loss visibility for each transaction
  • •Quick payment processing with integrated accounting
  • •No additional fees for accounting module features
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 Professional Brand

 

  • •Established great brand identity with professional documents
  • •Well-designed customer-facing materials and interface
  • •Compete confidently with larger, established forwarders
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 Business Growth

 

  • •Easy-to-monitor business status at a glance
  • •Foundation to expand business beyond wildest dreams
  • •Scalable platform supporting future growth
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Inside the Platform: Perfect for Solo Entrepreneurs

 

 

Easy-to-Use Dashboard

Simple, intuitive dashboard showing key profit information at a glance—perfect for solo business owners who need instant visibility.

 

dashboard

 

 

Streamlined Shipment Management

Comprehensive shipment tracking with real-time updates and professional document generation—all in one unified interface.

 

shipment entry

 

 

How GoFreight Empowers Independent Forwarders

 

 

Q: How does GoFreight help solo entrepreneurs compete with larger firms?

 

A: GoFreight provides the same professional tools and capabilities that large forwarders use, but at a price point accessible to independent operators. The well-designed interface and professional documents help establish a credible brand identity, while the comprehensive feature set (accounting, tracking, customer portal) eliminates the need for multiple expensive tools. Rebecca successfully competes with established companies because her operations look and function just as professionally.

 

Q: Why is the integrated accounting feature so valuable for small businesses?

 

A: The accounting module provides an overview of profit and loss for each transaction, which is especially advantageous for solo operators who need to understand profitability at a granular level. Rebecca can quickly process payments and receive payments just as swiftly, with no additional fees for the accounting features. This real-time financial visibility enables better pricing decisions and cash flow management—critical for small business success.

 

Q: How did GoFreight achieve a 200% efficiency increase?

 

A: The efficiency gains come from automating time-consuming tasks that Rebecca previously did manually with spreadsheets. Whether exporting thousands of PDFs, tracking shipments' real-time locations, or managing customer communications, GoFreight's easy-to-use dashboard and time-sensitive reminder system tackle these challenges effortlessly. The platform handles routine work, allowing Rebecca to focus on growing her business and serving customers.

 

 

Frequently Asked Questions

 

Is GoFreight affordable for independent forwarders and solo entrepreneurs? Yes, GoFreight is designed to be accessible for small businesses and independent operators. Unlike enterprise systems that charge separately for each module, GoFreight provides a complete package with no additional fees for features like accounting, customer portal, or document management. Rebecca chose GoFreight specifically because it offered everything she needed at a price point that made sense for a solo entrepreneur.
 
 
 
Can I transition from spreadsheets to GoFreight easily? Absolutely. Rebecca transitioned from spreadsheets and found GoFreight's interface intuitive and easy to learn. The platform is designed for freight forwarders, so the workflows feel natural. Our onboarding team helps you migrate your data and get up to speed quickly, so you can start seeing efficiency gains from day one.
 
 
What makes GoFreight a "perfect package" for small forwarders? GoFreight includes everything you need to run a professional freight forwarding business: shipment management, real-time tracking, accounting with P&L per transaction, customer portal, professional document generation, and more—all in one unified platform. There's no need to juggle multiple tools or pay for expensive add-ons. As Rebecca said, "It's a perfect package that has all I need."

 

 

 
 
 
"Since switching to GoFreight, we've seen a 22% increase in business from existing clients. The customer portal and automated updates made us look more professional, and now we get more repeat shipments without chasing them."

Jeff Lee

Vice President of United Cargo Management Inc.

"GoFreight transformed our operations completely. We reduced quote response time by 65% and our team can now handle 40% more shipments with the same headcount. The automation features are game-changing."

Sarah Martinez

Operations Director at Pacific Logistics Group

"The real-time tracking and customer communication tools in GoFreight helped us improve our customer satisfaction scores by 35%. Our clients love the transparency and professional updates."

Michael Chen

CEO of TransGlobal Freight Solutions

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