
Gaining End-to-End Visibility Across Global Operations
United Cargo Management

Professional Brand identity established
Real-Time P&L visibility per shipment

Rebecca Zhang, CEO of TG Cargo Inc., transformed her independent freight forwarding business from spreadsheets to a professional, efficient operation using GoFreight. After years in corporate logistics, Rebecca knew she needed software that was both powerful and affordable for a small business owner. GoFreight's all-in-one platform delivered a 200% increase in shipment handling efficiency while establishing a professional brand identity that sets TG Cargo apart.
| Company | TG Cargo Inc. |
| Industry | Independent Freight Forwarding |
| Company Size | Solo entrepreneur / Small business owner |
| Representative | Rebecca Zhang, CEO |
| Previous System | Spreadsheets |
| GoFreight Products | FMS (Full Platform) |
Rebecca Zhang had always dreamt of starting her own business, and after years spent working in a corporate environment as a logistics manager, she finally took the plunge! TG Cargo Inc. was born—Rebecca's company had a dream to revolutionize the world of freight forwarding services. As a small business owner, Rebecca knew she needed a software logistics system to help her improve her overall efficiency in operations, communication, and more! When running any company, the smallest time saved can make a huge difference.
"I've seen many freight forwarding software and GoFreight is my first choice because it's a perfect package that has all I need. I can easily monitor my business status with the dashboard, and the well-designed interface and documents helped me establish a great brand identity."
— Rebecca Zhang, CEO of TG Cargo Inc.
As a solo entrepreneur, Rebecca needed powerful software that wouldn't break the bank. Many enterprise systems were either too expensive or required costly add-ons for basic features.
Many freight management systems were either too complex to learn or over budget. Rebecca experimented with various solutions but found them impractical for her business needs.
As an independent forwarder competing with established companies, Rebecca needed professional-looking documents and customer-facing materials to build credibility.
Rebecca needed a complete package—shipment management, accounting, customer portal, and professional documents—without juggling multiple tools or paying for individual modules.
After some research online, Rebecca stumbled upon GoFreight—an innovative logistic software company that promised easy usability and plenty of shipment management features. Rebecca decided to try it, so she contacted GoFreight for a demo. She couldn't believe how efficient things became after implementing GoFreight into her business operations.
| Feature | Benefit | Impact |
|---|---|---|
| Easy-to-Use Dashboard | View all information at a glance to determine profits, shipment status, and business health instantly | Easy-to-monitor business status with clear visibility |
| Integrated Accounting | Overview of profit and loss for each transaction, with no additional fees for accounting module | Clear P&L per deal, quick payment processing |
| Professional Documents | Well-designed interface and customer-facing documents that establish professional brand identity | Established great brand identity competing with larger firms |
| Time-Saving Automation | Whether exporting thousands of PDFs or tracking real-time locations, streamlined daily tasks | 200% increase in shipment handling efficiency |
| All-in-One Platform | Complete and comprehensive modules with no additional fees for individual features | Perfect package with everything needed at affordable price |
Since then, TG Cargo Inc. has been thriving with the help of GoFreight! The software enabled Rebecca to deliver excellent customer service while increasing productivity and saving time and money. Rebecca was impressed and indicated that GoFreight had improved the industry's operation level.
| Metric | Before GoFreight | After GoFreight | Improvement |
|---|---|---|---|
| Shipment Handling Efficiency | Manual spreadsheet tracking | Automated system | 200% increase |
| Brand Identity | Basic documents | Professional materials | Established credibility |
| Financial Visibility | Manual calculations | Real-time P&L per deal | Instant clarity |
| Business Monitoring | Fragmented data | Unified dashboard | At-a-glance status |
Simple, intuitive dashboard showing key profit information at a glance—perfect for solo business owners who need instant visibility.

Comprehensive shipment tracking with real-time updates and professional document generation—all in one unified interface.

A: GoFreight provides the same professional tools and capabilities that large forwarders use, but at a price point accessible to independent operators. The well-designed interface and professional documents help establish a credible brand identity, while the comprehensive feature set (accounting, tracking, customer portal) eliminates the need for multiple expensive tools. Rebecca successfully competes with established companies because her operations look and function just as professionally.
A: The accounting module provides an overview of profit and loss for each transaction, which is especially advantageous for solo operators who need to understand profitability at a granular level. Rebecca can quickly process payments and receive payments just as swiftly, with no additional fees for the accounting features. This real-time financial visibility enables better pricing decisions and cash flow management—critical for small business success.
A: The efficiency gains come from automating time-consuming tasks that Rebecca previously did manually with spreadsheets. Whether exporting thousands of PDFs, tracking shipments' real-time locations, or managing customer communications, GoFreight's easy-to-use dashboard and time-sensitive reminder system tackle these challenges effortlessly. The platform handles routine work, allowing Rebecca to focus on growing her business and serving customers.
"Since switching to GoFreight, we've seen a 22% increase in business from existing clients. The customer portal and automated updates made us look more professional, and now we get more repeat shipments without chasing them."
"GoFreight transformed our operations completely. We reduced quote response time by 65% and our team can now handle 40% more shipments with the same headcount. The automation features are game-changing."
"The real-time tracking and customer communication tools in GoFreight helped us improve our customer satisfaction scores by 35%. Our clients love the transparency and professional updates."
