Time Lost in Tools
Operations jump between spreadsheets, carrier websites, and inboxes just to find basic shipment updates.
Ship More, Without Doing More. With Complete Ocean Import Management Software.
Your customers want faster updates, fewer surprises, and answers before they ask. GoFreight helps you deliver exactly that with a branded customer portal, automated alerts, and container-level visibility all without your team lifting a finger.
Trusted by Forwarders Worldwide
Constant Firefighting
Your team spends the day answering "Where's my container?" instead of proactively managing shipments and delivery timelines.
Compliance Pressure
Manually entering data for ISF filings, arrival notices, and invoices often leads to errors and omissions, increasing the risk of delays, penalties, and unhappy clients.
Service Gaps
Without timely, proactive updates, customers feel left in the dark. Your team ends up repeating the same answers across email threads, risking miscommunication and missed details.
Maximize Service Quality While Reducing Errors
- Automatically generate to-do items based on shipment conditions like MBL status or clearance steps
- Centralized dashboards help managers stay on top of execution and pending tasks
- Add memos to HBLs, MBLs, or containers to keep cross-team updates clear and consistent
- Track every container by lifecycle event to prevent delays and avoid D&D charges
- Convert quotes to shipments and carry charges into invoices automatically
Tailor Workflows for High-Value Clients and Complex Shipments
- Customize how each client receives updates whether through automatic notifications triggered by milestones, customer portal, or custom reports
- Set trade partner preferences including credit limit, payment term, and clearance instructions
- Create SOPs and memo templates that help your team deliver consistently across regions
- Use automated alerts and to-do triggers to support personalized service without manual effort
Strengthen Customer Relationships and Sales Outcomes
- Give clients real-time access to shipment details, exceptions, and documents through a branded portal
- Support unlimited tracking users and multi-company access for group accounts
- Turn shipments into invoices instantly and offer payment solutions that improve client convenience
- Impress your customers with clear, proactive communication that drives loyalty and referrals
Get a personalized demo
Let us show you how GoFreight helps import-focused forwarders improve service, simplify operations, and scale without hiring more. Get a walkthrough tailored to your Ocean Import workflow.
