Gaining End-to-End Visibility Across Global Operations
United Cargo Management
About Transmodal Group
| Company | Transmodal Group |
| Industry | Worldwide Fully Bonded NVOCC (Non-Vessel Operating Common Carrier) |
| Services | Multi-modal freight management (Air & Ocean) |
| Growth Journey | Scaled from 5 to 25 employees in 1.5 years |
| Representative | Kanav Bhalla, Owner |
| GoFreight Products | FMS, Customer Portal, Security Filing |
The Challenge: Global Ambitions, Local Limitations
Transmodal Group had the vision and expertise to operate as a worldwide NVOCC. But their previous software partner was holding them back. Despite coordinating multi-modal freight across continents—from the US to India—they were trapped in a cycle of inefficiency. Every shipment tracking task consumed 15-20 extra minutes. Their profit and loss visibility was murky. And their global team struggled to stay synchronized across time zones.
"ROI isn't just monetary. If a solution saves time, money, and energy, it's invaluable. GoFreight checks all these boxes."
— Kanav Bhalla, Owner of Transmodal Group
Operational Inefficiencies
Despite their global outreach, the Transmodal team grappled with cumbersome shipment tracking, dedicating invaluable time to tasks that should have been instantaneous.
Software Hindrances
Their previous software partner introduced inefficiencies, especially in profit and loss tracking, compelling them to expend 15-20 extra minutes per task.
Global Coordination Gaps
With teams spanning from the US to India, coordinating operations across time zones and locations was becoming increasingly complex.
Limited Visibility
Lack of real-time tracking and insightful reports made it difficult to make data-driven decisions and identify opportunities for improvement.
The Partnership: From Discovery to Transformation
When Kanav Bhalla discovered GoFreight on Capterra, he found more than just software—he found a partner committed to his success. The transition wasn't just about migrating data; it was about unlocking a new level of operational excellence. GoFreight didn't just offer features; it established an extensive network, provided real-time visibility across continents, and brought effortless coordination to a team spanning multiple time zones.
| Feature | Benefit | Impact |
|---|---|---|
| Network Building | GoFreight didn't just offer software; it established an extensive network for Transmodal, redefining their outreach | Expanded business opportunities and partnerships globally |
| Dashboards & Visibility | Real-time tracking became a reality, allowing Transmodal to give clients an unparalleled view into shipment status | 40% more shipments handled with same efficiency |
| Global Coordination | With teams spanning from the US to India, GoFreight's unified approach brought effortless coordination | Seamless collaboration across time zones and locations |
| Time Efficiency | Gone were the days of prolonged tracking; GoFreight slashed time spent on these tasks | 15-20 minutes saved per task, enabling 40% more shipments |
| Ease of Use | The user-friendly nature was undeniable, with Kanav humorously noting its simplicity: "Even my mom could use it!" | Rapid team onboarding and adoption |
The Results: A Global NVOCC Unleashed
The transformation was remarkable. Transmodal Group evolved from a team fighting against their software to a globally coordinated operation moving freight seamlessly across continents. They grew from 4-5 employees to a 25-strong unit within 1.5 years—not despite their technology, but because of it. GoFreight became the backbone that supported their ambitions, proving that when you remove technological barriers, growth becomes inevitable.
| Metric | Before GoFreight | After GoFreight | Improvement |
|---|---|---|---|
| Team Size | 4-5 employees | 25 employees | 5x growth in 1.5 years |
| Shipment Capacity | Baseline volume | Significantly increased | 40% more shipments |
| Time per Task | 15-20 extra minutes | Streamlined process | 15-20 min saved/task |
| Shipment Tracking | Prolonged manual tracking | Real-time automatic | Instant visibility |
Growth & Scalability
- •Scaled from 5 to 25 employees in just 1.5 years
- •Handled 40% more shipments without proportional resource increase
- •Platform scaled seamlessly with business growth
Operational Efficiency
- •15-20 minutes saved per task through streamlined processes
- •Real-time tracking eliminated prolonged manual checking
- •Effortless coordination across global offices (US to India)
Strategic Advantages
- •Data-driven decisions with insightful reports and dashboards
- •Expanded network and business opportunities through GoFreight ecosystem
- •Competitive advantage through technology leverage
Customer Experience
- •Unparalleled shipment visibility for clients
- •Professional service delivery at scale
- •Maintained quality while growing rapidl
"Operational efficiency is a game-changer. With GoFreight's insightful reports, we're making data-driven decisions."
— Kanav Bhalla, Owner of Transmodal Group
Inside the Platform: Powering Global Operations
Real-Time Shipment Visibility
Real-time tracking dashboard providing instant visibility into shipment status across all global operations.
Insightful Analytics & Reporting
Comprehensive analytics dashboard enabling data-driven decisions and operational optimization.
How GoFreight Enables Rapid Scaling
Q: How does GoFreight support rapid team growth?
A: GoFreight's intuitive interface requires minimal training, enabling new team members to become productive quickly. As Kanav noted, "Even my mom could use it!" The platform's role-based permissions and centralized visibility ensure that as teams grow, everyone stays aligned. Transmodal scaled from 5 to 25 employees while maintaining operational excellence because the platform scaled seamlessly with them.
Q: How does real-time visibility improve efficiency?
A: The real-time tracking dashboard eliminates the 15-20 minutes per task that Transmodal previously spent checking carrier websites and updating spreadsheets. This time savings compounds across hundreds of shipments, enabling the team to handle 40% more volume. Clients also benefit from instant visibility, reducing status inquiry calls and emails.
Q: What makes GoFreight's ROI "invaluable"?
A: As Kanav explains, "ROI isn't just monetary. If a solution saves time, money, and energy, it's invaluable." GoFreight delivered on all three dimensions: time saved per task (15-20 min), money saved through efficiency gains (40% more shipments with same resources), and energy saved through intuitive workflows and automated processes. This holistic ROI enabled Transmodal's explosive growth.
Frequently Asked Questions
