ITS Terminal Tracking: Container Status at Port of Long Beach Pier G
What is ITS Terminal?
ITS Terminal is the International Transportation Service, LLC container terminal at Pier G in the Port of Long Beach, 1281 Pier G Way, Long Beach, CA 90802, and its FIRMS code is Y309. To track an ITS container, check availability and book the truck appointment in eModal, or sign in to the ITS Terminal Management System (TMS) at tms.itslb.com; vessel cutoffs, empty receiving rules and gate hours are posted on itslb.com.
Definition
ITS Terminal (International Transportation Service, LLC) is a marine container terminal operator at the Port of Long Beach, California. Operating Pier G, ITS runs vessel stevedoring, the gate and container yard, on dock rail and equipment maintenance for its shipping line customers in the San Pedro Bay port complex.
ITS Terminal tracking enables freight forwarders to monitor import and export container status through the terminal’s systems and the reports it publishes at itslb.com.
Key Takeaways
- FIRMS code: Y309, as published on the ITS contact page. Y773 belongs to a different terminal (West Basin Container Terminal at the Port of Los Angeles).
- Tracking: ITS points customers to eModal for appointments and advanced availability. The ITS TMS login is at tms.itslb.com.
- Gate hours: Monday to Friday, first shift 7:00 AM to 5:00 PM and second shift (off peak) 5:00 PM to 3:00 AM, with Saturday first shifts posted on the weekly schedule.
- Facility: 258 acres, 2 berths, 14 gantry cranes and 23 RTG cranes, with on dock rail for lines that contract with a railroad.
- Carriers: The ITS client list names Hapag-Lloyd, Ocean Network Express (ONE), Yang Ming, Maersk, HMM and ZIM.
Why ITS Terminal Matters for Freight Forwarders
ITS works a defined set of carrier customers at one Long Beach pier, so a forwarder’s exposure to it depends on the lines it books. For those lanes, the terminal offers:
- Published turn times: The ITS Terminal Condition Report posts single and double transaction turn times and queue minutes by day, updated hourly for the current week.
- Off peak capacity: A second shift runs from 5:00 PM to 3:00 AM on weekdays, under the San Pedro Bay OffPeak program.
- On dock rail: ITS provides on dock rail service to lines that contract directly with a railroad, with rail planning coordinated by the terminal.
- Daily empty rules: ITS posts which empty sizes each line will accept, by shift, in its Empty Receiving Updates.
For freight forwarders handling volume through ITS carriers, understanding the terminal’s tracking systems and operating rhythm saves wasted truck trips and protects free time.
ITS Terminal Key Facts
| Attribute | Details |
|---|---|
| Full Name | International Transportation Service, LLC |
| Location | Pier G, 1281 Pier G Way, Long Beach, CA 90802 |
| Port | Port of Long Beach (UN/LOCODE USLGB) |
| FIRMS Code | Y309 |
| Size | 258 acres total terminal area |
| Berths | 2, with water depth of 42 to 55 feet |
| Cranes | 14 gantry cranes, 23 RTG cranes |
| Yard equipment | 44 top handlers, 160 UTRs |
| Main phone | (562) 435-7781; Information Center (562) 590-6868 |
| Website | itslb.com |
Shipping Lines at ITS Terminal
The ITS client list names these lines:
- Hapag-Lloyd
- Ocean Network Express (ONE)
- Yang Ming
- Maersk
- HMM (Hyundai Merchant Marine)
- ZIM
The ITS vessel cutoff schedule shows which of these lines have vessels arriving in the next few weeks.
How to Track Containers at ITS Terminal
STEP 1
Check availability in eModal
ITS directs customers to eModal for appointments and advanced availability. Search the container number (for example YMLU1234567) to see whether it is discharged, released and available for pickup at ITS.
STEP 2
Use the ITS TMS for terminal detail
Account holders sign in to the ITS Terminal Management System at tms.itslb.com, the system ITS uses for gate transactions and yard positions. The TMS Login link sits in the top menu of itslb.com.
STEP 3
Book the appointment and confirm the shift
Book the pickup or delivery in eModal, then check the weekly gate schedule on itslb.com to confirm the shift is open. Grounded import deliveries end at 4:30 PM on first shift and 2:30 AM on second shift.
STEP 4
Clear charges before dispatch
ITS lets customers pay demurrage and inspection fees online. Paying at the terminal adds processing fees of $85 for demurrage and $50 for inspection on top of the charges themselves.
Alternative Tracking Methods
- Phone: The ITS Information Center answers status questions at (562) 590-6868 during the day; imports are (562) 590-6865, exports (562) 590-6876 and CBP exams (562) 590-6882.
- Carrier portals: Hapag-Lloyd, ONE, Yang Ming, Maersk, HMM and ZIM also provide container tracking for their own boxes.
- Terminal reports: The vessel cutoff schedule lists each vessel’s ETA, booking close, first receiving date, cutoff and late receiving window.
ITS Empty Return
Before a driver brings an empty back to Pier G, check the ITS Empty Receiving Updates page. It is posted by date and shows, for each line, whether ITS accepts 20 foot, 40 foot standard, 40 foot high cube, 45 foot and special equipment on first and second shift, and whether the return must be a dual transaction. A line marked No for that size and shift will not be accepted, and the driver should return the box elsewhere as the carrier directs.
ITS Terminal Gate Hours
| Day and shift | Gate Hours |
|---|---|
| Monday to Friday, first shift | 7:00 AM to 5:00 PM (grounded import delivery ends 4:30 PM) |
| Monday to Friday, second shift (off peak) | 5:00 PM to 3:00 AM (ingate closes 1:30 AM, grounded import delivery ends 2:30 AM) |
| Saturday (stop work Thursdays or days without a second shift) | 7:00 AM opening, closes to trucks at 3:30 PM; duals may not be accepted after 3:00 PM |
| Sunday | Closed on the posted schedule |
Note: ITS posts a two week gate schedule on its home page. For the weeks of 12 and 19 October 2026 it showed first shift open Monday to Saturday and second shift open Monday to Friday. Always confirm the current schedule at itslb.com before dispatching trucks.
Free Time: Free time and demurrage terms are set by the shipping line. Verify free time with your carrier, and contact the ITS demurrage desk at (562) 590-6875 for terminal charges.
ITS Terminal Turn Times
The ITS Terminal Condition Report publishes turn times for first and second shift combined. For the week before 12 October 2026 it showed single transactions of 33 to 43 minutes, double transactions of 59 to 80 minutes, and ingate queues of 4 to 6 minutes. The current week updates hourly.
Pier G Location and Access
ITS operates at Pier G in the Port of Long Beach. Key access information:
| Direction | Route |
|---|---|
| Terminal Address | 1281 Pier G Way, Long Beach, CA 90802 |
| Driving directions | Published on the ITS Driving Directions page at itslb.com |
| Yard map | Downloadable PDF on itslb.com |
| Live view | ITS gate web camera on itslb.com |
Trucker Resources: Drivers need a TWIC card, which the Maritime Transportation Security Act requires for access to secure areas of maritime facilities, and an eModal appointment for the move. ITS equips each lane with a camera and barcode reader, and where OCR is installed, container, chassis and license plate numbers go straight to the TMS application.
ITS and Other Long Beach Terminals
Searches for “long beach container terminal tracking” often mean a different facility. Long Beach Container Terminal (LBCT) has its own systems and FIRMS code, covered in our guide to Long Beach Container Terminal (LBCT) tracking. Check the terminal named on the arrival notice before you search.
How GoFreight Tracks ITS Containers
Forwarders moving volume through several San Pedro Bay terminals need each terminal’s status beside the carrier milestones. GoFreight’s Shipment Tracking & Operations Software for Forwarders brings tracking data from ocean carriers, railroads, terminals and AIS vessel positions into the shipment record, and the Ocean Import Freight Management Software keeps the arrival notice, customs filing and delivery order together. GoFreight reports a 53% reduction in detention and demurrage fees for its customers.
Ship Faster. Scale Smarter.
See how GoFreight tracks ITS Pier G containers next to carrier, rail and vessel milestones, so your Long Beach import desk sees every container in one shipment view.
Frequently Asked Questions
What is ITS Terminal?
ITS Terminal is the container terminal run by International Transportation Service, LLC at Pier G in the Port of Long Beach, California. It handles import and export containers for lines including Hapag-Lloyd, ONE, Yang Ming, Maersk, HMM and ZIM.
Who operates ITS Terminal?
International Transportation Service, LLC operates the terminal. ITS provides vessel stevedoring, gate and container yard operations, on dock rail and maintenance and repair at Pier G.
How do I track a container at ITS Terminal?
Check availability and book the appointment in eModal, which ITS names as its system for appointments and advanced availability. Account holders can also sign in to the ITS TMS at tms.itslb.com, and the ITS Information Center answers status calls at (562) 590-6868.
What is the FIRMS code for ITS Terminal?
The FIRMS code for ITS Terminal at Pier G is Y309. ITS publishes it on its contact page. Use this code for customs documentation and trucking dispatch.
Is Y773 the ITS Terminal?
No. Y773 is the FIRMS code for West Basin Container Terminal in San Pedro at the Port of Los Angeles. The ITS Terminal at Long Beach Pier G is Y309.
What shipping lines use ITS Terminal?
The ITS client list names Hapag-Lloyd, Ocean Network Express (ONE), Yang Ming, Maersk, HMM and ZIM.
What are ITS Terminal gate hours?
Standard hours are Monday to Friday 7:00 AM to 5:00 PM on first shift and 5:00 PM to 3:00 AM on the off peak second shift. Saturday first shifts are posted on the weekly gate schedule at itslb.com, and the terminal is closed Sundays on the posted schedule.
Can I return an empty container to ITS?
Only if ITS is accepting that line, size and shift on the day. The ITS Empty Receiving Updates page lists, by line, which empty sizes are accepted on first and second shift and whether a dual transaction is required.
Where is Pier G at Port of Long Beach?
Pier G is home to the ITS Terminal at 1281 Pier G Way, Long Beach, CA 90802. Driving directions and a yard map are published on itslb.com.
