Jason Cook ran his Virginia Beach forwarder on an Excel spreadsheet. With GoFreight, his team sees every shipment live, sends clients custom reports automatically, and quotes from the same system. Each person now handles 9 more files a month.
How their operation changed
Before GoFreight
Excel
Every shipment tracked in a spreadsheet
22
Files per employee per month
No system to grow on
Every shipment was tracked in an Excel spreadsheet.
With GoFreight
1
System for shipments, quotes and client reports
31
Files per employee per month
Exceptions jump out
Custom columns and filters pull any shipment field into one list, so associates spot problems at a glance.
Clients serve themselves
Each client gets reports in the format they asked for, daily, weekly or monthly, and sees the same live data the team does.
Quotes stay organized
Rates and quotes live in GoFreight, next to the shipment they turn into.
Why Jason chose GoFreight
A more advanced system
It was very clear that the modern UI… was a more advanced system than some of the other options that I saw in the industry.
Reports that buy back time
We're able to generate automated reports that save a tremendous amount of time for our team to be able to focus directly on the customer.
Onboarding, one on one
GoFreight walked the team through every feature in one-on-one sessions.
A partner, not a vendor
It really gave me a sense of ease that we're with a partner that cares about our business.
“Our shipment count has grown tremendously. The number of files that we've been able to process per employee has gone from 22 files per employee to 31 files per employee per month, which has really allowed us to keep our overhead low.”
