Gaining End-to-End Visibility Across Global Operations
Jason Hsu has spent over 25 years watching the freight forwarding industry evolve—from paper files to digital systems. But even after going digital, slow processing, frequent crashes, and limited reporting kept Whale Logistics from reaching its full potential. GoFreight changed that: a 50% increase in business efficiency, financial reports generated in minutes instead of half an hour, and the freedom to work from anywhere without fear of data loss.
About Whale US and Jason Hsu
Whale Logistics is a leading freight forwarding company founded by Jason Hsu, a seasoned professional in the logistics industry with over 25 years of experience. With the goal of revolutionizing the market and providing a superior logistics management system, Jason and his team have created a state-of-the-art logistics company that offers clients quick, accurate, and efficient services.
Jason started his career in logistics in 1994, and with over 25 years of experience in the industry, Jason has witnessed the evolution of forwarding management systems from paper-based filing to digital systems. In 2006, he discovered his very first digital management system, which proved to be a significant improvement at that moment. However, as time went on, Jason faced several challenges with the system, including slow processing, frequent crashes, limited form templates, a lack of accounting capability, and delayed processing.
The GoFreight Solution
Despite the challenges he faced with the digital logistics management system, Jason remained committed to delivering exceptional logistics solutions. In 2021, Jason discovered GoFreight through contacts in the business and made the decision to give it a try.
Real-Time Visibility and Tracking Features with Key Information at a Glance
From the very first demo, he was immediately impressed with the real-time visibility and tracking features, including ETA and ETD tracking.
Fast and Accurate Financial Statements and Reporting Capabilities
As a company owner, he appreciated the system's financial statements and reporting capabilities, which allowed him to generate reports in just 1-2 minutes, compared to the 30 minutes it took with his previous system. The Whale Logistics team also has saved a significant amount of time and effort as a result of implementing GoFreight.
Increased Efficiency of Time-Consuming Daily Tasks
Also, since switching to GoFreight, the business efficiency has increased by 50%, freeing the team up to focus on providing top-notch customer care. GoFreight's cloud-based technology allows the employees an unparalleled level of convenience, as it grants them the liberty to work according to their schedule without apprehension of data loss due to power outages or system malfunctions.
For my company, switching to GoFreight was a gamechanger. In comparison to the previous system, the financial statements, real-time visibility, and simple report preparation have allowed me to save at least 50% of my time. The system never crashes, so I can work wherever and whenever I want. I couldn't be happier with GoFreight as a business owner.
The Results
Jason's experience with GoFreight highlights the importance of staying up-to-date with the latest technology in the forwarding industry. The success of Jason and Whale Logistics shows how GoFreight can completely change the way forwarding businesses operate. Jason and his team saved a ton of time and effort by using GoFreight, which allowed them to produce financial statements and reports in a quarter of the time. Jason was also given the freedom to operate from any location without worrying about data loss thanks to the cloud-based solution.
