GoFreight Guides
Explore features, workflows, and common questions.
Visibility - Internal (GoFreight User) Function
- Getting Started with GoFreight Tracking | GoFreight Help Center
- How to Import Shipments into GoFreight for Status Tracking? | GoFreight Help Center
- How to Effectively Manage Cargo Status Using My Containers? | GoFreight Help Center
- How to Properly Trigger Tracking EDI for Real-time Shipment Updates? | GoFreight Help Center
- How to Manage Your Shipment Tracking Email Notifications | GoFreight Help Center
- How to Quickly Review Shipment Status in House B/L List? | GoFreight Help Center
- Latest Retrieval Time of Tracking EDI | GoFreight Help Center
Visibility - External (Visitor-facing) Function
- How to reset Tracking User Password? | GoFreight Help Center
- How to Customize “Shipment Journey Milestones” in Gofreight? | GoFreight Help Center
- How to Use the “Complete Shipment” Function in GoFreight | GoFreight Help Center
- Customer Portal Display Settings | GoFreight Help Center
- How to Set Up Customized Shipment Report For Tracking User | GoFreight Help Center
- How to update Status & Requirements in the Customer Portal ? | GoFreight Help Center
- How to Sync Documents with Tracking Users Efficiently? | GoFreight Help Center
- How to get your trade partners to use the Tracking Portal? | GoFreight Help Center
- How to Get Your Warehouse Partner to Use the Dock Receipt List in the Tracking Portal? | GoFreight Help Center
- Tracking System Supports Automatic Correction of Shipment Information | GoFreight Help Center
- Setting Up Tracking Email Notifications for Trade Partners | GoFreight Help Center
Tracking Customer Portal
- How to Track Carbon Footprint (CO2e) on Tracking Portal | GoFreight Help Center
- How to use the Dock Receipt List in Tracking Portal | GoFreight Help Center
- Tracking Portal Ocean Shipment Entry | GoFreight Help Center
- Tracking Portal Ocean Shipment List View | GoFreight Help Center
- Understanding the “Complete Shipment” Function in the Tracking System | GoFreight Help Center
- Tracking Dashboard | GoFreight Help Center
- Customer Portal - Invoice List | GoFreight Help Center
Basic
- How to Record a HAR File When You Encounter a GoFreight System Issue?
- How to Run the “MTR.exe” File?
- 如何运行“MTR.exe”文件?
- How to Manage Users in GoFreight | GoFreight Help Center
- How to Reset Your GoFreight Account Password? | GoFreight Help Center
- How to Set Up Your GoFreight Account Email Address? | GoFreight Help Center
- How to Resolve Microsoft "Need Admin Approval" Error During Email Verification | GoFreight Help Center
- How to Verify Your Gmail Account on GoFreight | GoFreight Help Center
- How to Whitelist the GoFreight Domain in Your Email Server? | GoFreight Help Center
- Which User Permissions Can Be Customized in GoFreight? | GoFreight Help Center
- How to Load Recipients (To, CC, and BCC) from Previous Emails in GoFreight | GoFreight Help Center
- How to Use Color Remarks for Invoice Status | GoFreight Help Center
- How to Use List Views in GoFreight | GoFreight Help Center
- How to Use Global Search in GoFreight? | GoFreight Help Center
- How to Insert Templates into Your Document Preview Page ? | GoFreight Help Center
- Ocean Import – Shipment Entry Page | GoFreight Help Center
- How to Use Insert Templates for Data Entry | GoFreight Help Center
- How to Use Shipment Memos for Important Notes and Attachments | GoFreight Help Center
- What is Quick Link and how can I use it? | GoFreight Help Center
- How to Use the House Bill of Lading (House B/L) List in Ocean Shipment | GoFreight Help Center
- How to Create and Manage Trade Partners | GoFreight Help Center
- How to Check Negative Profit Shipments in GoFreight? | GoFreight Help Center
- How to Use Trade Partner Aliases for Faster Searches | GoFreight Help Center
- [FAQ] What to do when your customer/vendor can not receive email from GoFreight or open GoFreight's PDF documents. | GoFreight Help Center
- How to Check the Number of Active Users on GoFreight? | GoFreight Help Center
- GoFreight Account Security Measures | GoFreight Help Center
- GoFreight Disaster Recovery and Network Intrusion/Virus Incident Plan | GoFreight Help Center
- How to Use Color Remarks to Track Shipment Status | GoFreight Help Center
- How to Use the To-Do List on the Dashboard in GoFreight ? | GoFreight Help Center
- How to Manage Contact Information for Trade Partners | GoFreight Help Center
- How to Switch Display Language in GoFreight? | GoFreight Help Center
- How to Set Up Trade Parties for Trade Partners | GoFreight Help Center
- How to Preview Memos and Documents Without Opening Shipments | GoFreight Help Center
- How to Disable a User Account? | GoFreight Help Center
- How to Use GoFreight's Dashboard for Performance Analysis? | GoFreight Help Center
Basic Operations
- How to Search for HB/L Shipment Files | GoFreight Help Center
- How to Print a Voucher for Journal Entry | GoFreight Help Center
- How to Search for a Payment Made? | GoFreight Help Center
- How to Quickly Assign OP to Handle Shipments | GoFreight Help Center
- How to Search for an Invoice in the Invoice and Cost List Feature? | GoFreight Help Center
- How to Assign HBL to Multiple Container(s)? | GoFreight Help Center
- How to Batch Change the Sales in Charge? | GoFreight Help Center
- How to Review Profit Reports for Specific Shipments under List View? | GoFreight Help Center
- How to Export Shipment Lists in GoFreight? | GoFreight Help Center
- How to Rearrange the Table Column Configuration? | GoFreight Help Center
- How to Convert a Draft Invoice to a Normal Invoice? | GoFreight Help Center
- How to Create Accounts Receivable (AR) Invoices in Invoice Mode? | GoFreight Help Center
- How to save an invoice as template and how to load the templates next time for billing based? | GoFreight Help Center
- How to Generate an HB/L Charge Report in Excel? | GoFreight Help Center
- How to Send a Document via Email in GoFreight? | GoFreight Help Center
- How to create Debit/Credit Note(s)? | GoFreight Help Center
- How to Create Accounts Payable (AP) Invoices in Invoice Mode? | GoFreight Help Center
- Auto-Saved Generated Documents to the Doc Center | GoFreight Help Center
- How to Manage Shipment Documents? | GoFreight Help Center
- How to Change the "Ship Mode" of Your Shipment? | GoFreight Help Center
- How to Create an AP Invoice from an Existing Quotation ? | GoFreight Help Center
- How to Search for Ocean Export and Ocean Import Shipments in the Master B/L List? | GoFreight Help Center
- How to Search for a Received Payment? | GoFreight Help Center
- How to Assign Container(s) to Different HB/L? | GoFreight Help Center
- How to Batch Send, Download, or Print Arrival Notices? | GoFreight Help Center
- How to Complete Container Information? | GoFreight Help Center
- How to Block/Unblock shipments? | GoFreight Help Center
- How to Create a New Shipment from an Existing Quotation? | GoFreight Help Center
- How to create an AR Invoice from an Existing Quotation? | GoFreight Help Center
- How to Search for a Journal Entry in the Accounting Module? | GoFreight Help Center
- How to Change the OP in Batch for Multiple Shipments? | GoFreight Help Center
- How to Add a New Shipment in Ocean Import or Ocean Export? | GoFreight Help Center
Add-on Service Applications
- How to Apply for Filing in GoFreight? | GoFreight Help Center
- How to Exchange Shipment Data Using GoFreight-to-GoFreight EDI | GoFreight Help Center
- Batch Update Container | GoFreight Help Center
- How to Apply for eAWB with GoFreight? | GoFreight Help Center
- How to Apply for eSI with GoFreight? | GoFreight Help Center
Filing
- How to Submit AMS Direct in GoFreight eFreight Vision? | GoFreight Help Center
- How to Submit ISF Filing in GoFreight? | GoFreight Help Center
- Responsibility Differences Between ISF and AMS | GoFreight Help Center
- How to Submit AMS Filing via CrimsonLogic | GoFreight Help Center
- How to File AES in GoFreight | GoFreight Help Center
- How to File ACI/eManifest in GoFreight | GoFreight Help Center
- How to File AFR in GoFreight | GoFreight Help Center
- How to File ICS2 (ENS) in GoFreight | GoFreight Help Center
- How to Submit AMS Filing via eFreight | GoFreight Help Center
- AMS 系统简介(eFreight) | GoFreight Help Center
Ocean Import
- How to Print a Booking Confirmation in the Ocean Import Module? | GoFreight Help Center
- Terms and Condition on Arrival Notice | GoFreight Help Center
- How to Create a Pier Pass? | GoFreight Help Center
- How to Generate a Delivery Order (DO) for Ocean Import Shipments in GoFreight | GoFreight Help Center
- How to Use Color Remark for Payment Status Tracking | GoFreight Help Center
- Where to Input the LFD Date for Ocean Shipments? | GoFreight Help Center
- Freight Release Process in the Ocean Import | GoFreight Help Center
- What is the Status Tab in a shipment file? | GoFreight Help Center
- Receiving a Pre-Alert in Ocean Import | GoFreight Help Center
- How to Manage OBL Received in Ocean Import | GoFreight Help Center
- How to Generate an Arrival Notice with Canada Rail Information ? | GoFreight Help Center
- How to Print HBL in the Ocean Import Module | GoFreight Help Center
- How to Batch Update Shipments? | GoFreight Help Center
- What Tools Are Available in the MB/L Section? | GoFreight Help Center
- How to Update Pier Pass(PP)/ Traffic Mitigation Fee(TMF) Charge Amount When Creating Accounts Payable(AP)? | GoFreight Help Center
- How to Use AESDirect in the GoFreight System? | GoFreight Help Center
- How to Use EDI History in Ocean Import | GoFreight Help Center
Ocean Export
- How to Attach BL Clauses When Generating a House Bill of Lading (HBL) | GoFreight Help Center
- How to File eBooking in GoFreight (Booking Request/ eSI/ eVGM) | GoFreight Help Center
- Commodity Setting by Trade Partner | GoFreight Help Center
- Generating a Commercial Invoice in Ocean Export | GoFreight Help Center
- How to Generate and Manage Pre-Alert Documents in Ocean Export | GoFreight Help Center
- Ocean Export – Batch Generation of HBL, Booking Confirmation, and Pickup/Delivery Orders | GoFreight Help Center
- How to Generate a Booking Confirmation for Ocean Export Shipments | GoFreight Help Center
- How to Generate Shipping Instructions for Ocean Export | GoFreight Help Center
- How to Generate a Packing List in Ocean Export | GoFreight Help Center
- How to Use the Vessel Schedule in Ocean Export | GoFreight Help Center
- How to Finalize a Shipment in Ocean Export | GoFreight Help Center
- How to Generate Pickup/Delivery Orders for Ocean Export Shipments in GoFreight | GoFreight Help Center
- Using Denied Party Screening in GoFreight | GoFreight Help Center
- How to Generate a Manifest in GoFreight | GoFreight Help Center
- How to Quickly Maintain Container Information by Importing Containers | GoFreight Help Center
- How to Create a Booking in Ocean Export | GoFreight Help Center
- How to Generate a Consolidated Manifest in Ocean Export | GoFreight Help Center
Air Import
- How to Create a New Shipment in Air Import | GoFreight Help Center
- How to Set Up and Use IT Numbers (IT No.) for Import Shipments | GoFreight Help Center
- How to Handle a Pre-Alert and Create a New Air Import Shipment | GoFreight Help Center
- How Does GoFreight Calculate Volume Weight in an Air Shipment? | GoFreight Help Center
- How to Generate an ATME for Air Import Shipments to the US | GoFreight Help Center
- How to Generate Delivery Orders and Other Air Import Documents in GoFreight | GoFreight Help Center
Air Export
- How to Create a New Air Export Shipment for e-AWB | GoFreight Help Center
- How to Generate a Security Endorsement (TSA Letter) | GoFreight Help Center
- How to Print a Package Label for Air Export Shipments | GoFreight Help Center
- MAWB Stock List Management User Guide | GoFreight Help Center
- Guide to the Enhanced Air Export – “Copy Charges” Feature | GoFreight Help Center
- How to Use the Document Package Feature for Air Export Documents | GoFreight Help Center
- Air Export Booking Management | GoFreight Help Center
- How to quickly calculate volume weight in Air Export | GoFreight Help Center
- How to Submit e-AWB in GoFreight | GoFreight Help Center
- AWB No. Management in GoFreight | GoFreight Help Center
- Enhanced Air Export Module Overview | GoFreight Help Center
- How to set up Air Export other charges? | GoFreight Help Center
- How to Generate a Consolidated Manifest | GoFreight Help Center
Trade Partner
- Set Different Print Addresses for Accounting Forms under Trade Partner | GoFreight Help Center
- How to Set Up an Account Group for Trade Partners? | GoFreight Help Center
- How to Manage Carrier Contract Number by Trade Partner | GoFreight Help Center
- Check Bond Status — Importer Bond Details Overview | GoFreight Help Center
- How to Update or Remove a Trade Partner's Account Group? | GoFreight Help Center
- Enable Dummy Trade Partner (Dummy TP) | GoFreight Help Center
- How to Merge Trade Partners (TP)? | GoFreight Help Center
- How to Manage and Merge Dummy Trade Partners (TPs) in GoFreight | GoFreight Help Center
- Set Up Canadian EFT Banking Fields for Trade Partners
Accounting - Invoice & Billing
- What is Post Invoice, and How does it work? | GoFreight Help Center
- How to Block or Unblock an Invoice? | GoFreight Help Center
- How to Create Charges in Billing-Based Mode? | GoFreight Help Center
- How does the Load and Link/Match work? | GoFreight Help Center
- How to Share Profits with Your Overseas Agent Using Debit and Credit Notes? | GoFreight Help Center
- How to Write Off Invoices as Bad Debts? | GoFreight Help Center
- How to Print an AR Invoice? | GoFreight Help Center
- How to Create a G&A Invoice / Expense? | GoFreight Help Center
Accounting - Payment & Banking
- How to create a new payment on Payment Received List? | GoFreight Help Center
- How to Create a New Payment on the Payment Made List? | GoFreight Help Center
- How to Receive a Payment (Full Receive or Partial Receive) ? | GoFreight Help Center
- How to Make a Payment (Full Paid, Partial Paid)? | GoFreight Help Center
- How to Create a New Payment on the Invoice/Cost List? | GoFreight Help Center
- How to Make a Payment Without an Invoice for Salary and Bank Charges? | GoFreight Help Center
- How to Make a Payment with a Credit Card in GoFreight ? | GoFreight Help Center
- How to Void a Payment? | GoFreight Help Center
- How to Delete a Payment in GoFreight | GoFreight Help Center
- How to Settle Payment In Main Currency? | GoFreight Help Center
- How to Block or Unblock Accounting in Batch by Date? | GoFreight Help Center
- How to Block Accounting Data in Batch by Files? | GoFreight Help Center
- How to Verify Accounting Block History ? | GoFreight Help Center
- How to Perform Year-End Closing in Accounting | GoFreight Help Center
- How to Input Bank Beginning Balance? | GoFreight Help Center
- How to Perform an Internal Bank Transfer? | GoFreight Help Center
- How to Set Up Auto-Generation of Check Numbers? | GoFreight Help Center
- How to Print Checks in Batch? | GoFreight Help Center
- Clear Check By Excel | GoFreight Help Center
- How to Print Checks with or without a Rider in GoFreight? | GoFreight Help Center
- Customer Prepayments: Handling Deposits as AR Credits (Credit Note Method) | GoFreight Help Center
- Customer Prepayments: Recording Deposits as Liabilities (G/L Method) | GoFreight Help Center
- Vendor Prepayments: How to Pay Partners in Advance (AP Method) | GoFreight Help Center
- Which Prepayment Guide Should I Use? | GoFreight Help Center
- How to Make a Payment for G&A Expenses (General and Administrative) Without Creating an Accounts Payable (AP) Invoice? | GoFreight Help Center
- How to Offset Accounts Receivable with Accounts Payable Invoices From One Party in One Payment | GoFreight Help Center
- How to Make a Payment with Petty Cash? | GoFreight Help Center
- How to Perform Bank Reconciliation in GoFreight | GoFreight Help Center
- How to Offset Multiple AR and AP Invoices from Different Parties Under One Payment | GoFreight Help Center
- How to Make or Receive Payment with Multiple Statements in Agent/Local Statement? | GoFreight Help Center
- How to Clear/ Deposit a Payment at the Bank? | GoFreight Help Center
- How to Block/Unblock a Payment? | GoFreight Help Center
Accounting - Reports & Analysis
- How to Use the Invoice / Cost List & G&A Invoice / Expense List in GoFreight | GoFreight Help Center
- Quick Guide: Extracting Freight Codes & Analyzing Profits | GoFreight Help Center
- How to Generate an Income Statement in GoFreight? | GoFreight Help Center
- How to generate 1099 Report in GoFreight? | GoFreight Help Center
- How to Batch Process/Reconcile with Bank Reconciliation Sheet | GoFreight Help Center
- How to Check Bank Book Balance | GoFreight Help Center
- How to Check AR/AP Status Using the B/L List | GoFreight Help Center
- How to Check AR/AP Status through the Volume & Profit Report | GoFreight Help Center
- How to Check AR/AP Status: Invoice / Cost List | GoFreight Help Center
- How to Generate a Revenue/Cost Report? | GoFreight Help Center
- How to Search in the Aging Report? | GoFreight Help Center
- How to Send Emails Weekly Automatically in the Aging Report to Your Team? | GoFreight Help Center
- How to Generate a Journal Report in GoFreight? | GoFreight Help Center
- How to Generate a Freight Statement in GoFreight? | GoFreight Help Center
- How to Generate a General Ledger Report in GoFreight? | GoFreight Help Center
- How to Generate a Balance Sheet in GoFreight? | GoFreight Help Center
- How to Generate a Trial Balance in GoFreight ? | GoFreight Help Center
- How to Generate the Agent/Local Statement? | GoFreight Help Center
- Agent/Local Statement : How Does Block Invoices & "Amount Confirmed" work? | GoFreight Help Center
- How to reload/revise the agent/local statement? | GoFreight Help Center
- How to Generate the Singapore GST Report (For Singaporean Companies Only)? | GoFreight Help Center
- How to Generate Financial Report (CN Version) in GoFreight ? | GoFreight Help Center
Accounting - Settings & Management (Authorized Users Only)
- Locking Behavior in the GoFreight System | GoFreight Help Center
- How to Create a New Journal Entry | GoFreight Help Center
- Cross-Office Journal Entry Guide (For Multi-Office Environments) | GoFreight Help Center
- How To Batch Import Journal Entries? | GoFreight Help Center
- How to Set Up Default Freight Rates For A Specific Module? | GoFreight Help Center
- How to Add Fixed Charges for Each Trade Partner? | GoFreight Help Center
- How to Set Up a French or Mandarin Remark on AR Invoices | GoFreight Help Center
- Configuring Invoice Remarks in Bank List | GoFreight Help Center
- User Guide: Currency Table, Currency Rates, & AR Invoice Styles | GoFreight Help Center
- How to Create a G/L Code in GoFreight? | GoFreight Help Center
- How to Edit a G/L Code? | GoFreight Help Center
- How to Create a Billing Code? | GoFreight Help Center
- Multi-Tax User Guide: Streamlining Tax Calculations | GoFreight Help Center
- How to Block Charges in Billing-Based Mode? | GoFreight Help Center
- How to Configure Invoice Template Settings for Trade Partners | GoFreight Help Center
Report
- Employee Performance Report User Manual | GoFreight Help Center
- Profit & Loss Reconciliation Report Tutorial | GoFreight Help Center
- How to Access the Billing Usage Report | GoFreight Help Center
- How to Generate and Analyze the Volume & Profit Chart | GoFreight Help Center
- How to Generate a Volume and Profit Report? | GoFreight Help Center
- How to use the Add To Favorite button on the Volume & Profit Report | GoFreight Help Center
- How to Calculate Sales Commission Using Volume and Profit Report? | GoFreight Help Center
Sales
- How to Add Quotations to Favorites? | GoFreight Help Center
- Mark off stackable & HAZ / DG on quotation | GoFreight Help Center
- How to Reorder or Hide Quotation Items? | GoFreight Help Center
- How to Generate and Print Quotation Documents? | GoFreight Help Center
- How to Use the Filter Function on the Quotation List? | GoFreight Help Center
- How to Configure Quotation Items? | GoFreight Help Center
- How to Output the Quotation List as Excel? | GoFreight Help Center
- How to Create a New Quotation in Simple Steps | GoFreight Help Center
- How to Import Contracts into GoFreight? | GoFreight Help Center
- Quotation Status | GoFreight Help Center
- How to Create Quotations by Using Rate Finder ? | GoFreight Help Center
- Quotation List | GoFreight Help Center
- How to Check All Created Quotations? | GoFreight Help Center
- How to Configure the Quotation List ? | GoFreight Help Center
Warehouse
- How to Use the Item List for Warehouse Operations | GoFreight Help Center
- How to Use Inventory Management in the Warehouse Module | GoFreight Help Center
- How to Link a Partial Quantity of Warehouse Items to a Specific Shipment? | GoFreight Help Center
- How to Link a Full Quantity of Warehouse Items to a Specific Shipment? | GoFreight Help Center
- How to Create a New Receiving in the Warehouse Module? | GoFreight Help Center
- How to Generate Documents from the Warehouse Receipt ? | GoFreight Help Center
- How to Load Warehouse Inventory Item to a House Bill of Lading? | GoFreight Help Center
- How to Add a New Receipt from the Warehouse Module | GoFreight Help Center
- How to Create a New Shipping from the Warehouse Module? | GoFreight Help Center
Settings (Authorized Users Only)
- How to Add a Specific Port in GoFreight? | GoFreight Help Center
- How to create Email Templates? | GoFreight Help Center
- How to Configure the To-do List in GoFreight | GoFreight Help Center
- How to Create and Manage Document Types in Doc Center | GoFreight Help Center
- Shipment Memo Auto-Load Settings | GoFreight Help Center